To clean, use water and dish soap on the enamel.
Polish silver findings only) with a polishing
cloth, or dip chain in silver cleaner. FRAGILE!
Enamel is glass on metal. Glass may chip
or break if dropped or mis-handled.
NEVER wear in salt water or chlorinated water.
Question: Should I clean the entire piece of jewelry the same?
Answer: No. To clean the enamel, use water and dish soap and rub lightly. To clean the silver findings, polish the silver chain, bail (ring) and earring wires with a polishing cloth (available at most jewelry stores and in our online shop). Do not clean the enamel with the polishing cloth or silver cleaner as it will take off the dark patina on the edge of the enamel. Do clean the silver regularly, when tarnished, (the tarnish is just trapped oil and dirt on the jewelry from wear) tarnish could rub off and leave black marks on you or clothing.
Question: What is the best way to store it?
Answer: Silver tarnishes over time and in sunlight, so store it in a box or pouch with the anti-tarnish tag it came packaged with when not in use, and renew it by cleaning it with a polishing cloth or you may dip the chain alone in a silver cleaner. Jewelry with 14K Yellow gold accents won't tarnish like silver does, and might be a good option for those who dislike maintenance. It is also best not to store by hanging the jewelry, as it is delicate and may break if it hits against other jewelry or surfaces.
Question: What happens if I wear it in the ocean or pool? Can I wear it in the shower?
Answer: If it is exposed for long periods of time in either saltwater or chlorinated water it will harm the jewelry, frost the glass and take the dark patina off the edge of the enamel. Think of sea glass- it is formed over years of being tossed and tumbled in salt water, and just hours with saltwater in a tumbler. Your enamel will eventually become frosted over time, so its best not to wear in the ocean or pool. An hour in the ocean or pool probably won't harm it, but isn't suggested. However, wearing it in fresh water or the shower is fine!
Question: What if the dark patina on the edge wears off?
Answer: Over time, especially if worn and touched often, the stain or patina may wear off. A lot of silver jewelry especially has black stain or patina on it for design, it is very common. It is used for the edge of the jewelry for style purposes. There are many ways of taking care of this. One option is to email me first, then send it to me and have it re-dipped in the patina and shipped back to you. Another is to take it to a local jeweler and have them dip the enamel in patina. Then polish the patina off of the bail (or ring) by rubbing it with a polishing cloth. This is something that can be done quickly within a matter of minutes and in house at most jewelers. You may also have them rub the edge with special jewelry
"Renaissance wax" to seal the patina and pro-long it from rubbing off.
Question: Will it break if I drop it?
Answer: Yes, it may break or chip if it is dropped, especially on harder surfaces. It is of course, made of glass and therefore requires care to be taken. It is best to have someone help you put the jewelry on and hold the enamel for safety if you are worried about dropping it- as a friendly suggestion, you might anticipate that you may drop it while putting it on and do so over a soft surface such as a carpeted area, bed or your lap.
We want you to be happy, so please do not hesitate to contact us at CaitMarchettiJewelry@gmail.com
(with "Customer Question" as the subject) if you have any issues, questions or concerns about the jewelry.
Phone: (508) 644-0324
Address: Cait Marchetti Jewelry, Studio 217, 30 Cutler St, Warren, RI 02885
Shipping Costs and Times for Online Orders
ORDERS PLACED 12/17/17 ONWARD MAY NOT ARRIVE FOR CHRISTMAS- UNLESS IT IS AN IN-STOCK ITEM (WHICH IS FREE 2 DAY SHIPPING). ORNAMENTS SHIP USPS AND NOT 2 DAY FREE SHIPPING AS IN STOCK JEWELRY DOES, AS A RESULT ORNAMENTS MAY NOT SHIP IN TIME FOR 12/25.
(Within USA) Shipping is complimentary on all orders over $30. Orders under $30 shipping are a $3.50 charge. Ships in 1-3 days (after 7 days processing).
To Canada: Shipping is complimentary on all orders over $150. Orders under $110 are a $18.00 charge. Ships in 1-3 days (after processing).
To Worldwide: Shipping is complimentary for all orders over $200. Orders under $150 are a $25.00 charge. Ships in 1-3 days (after processing).
Processing and Shipping Time for Online Orders:
Guaranteed in 1-17 days maximum from design approval, 1-14 days to custom make your order, 1-3 days to ship.
(However, orders usually process faster, within 3 days and usually ships within 1-2 days locally.)
If you need the piece for a specific date, please write a note of this at checkout, and we will do our best to accommodate you.
Faster processing and shipping options are available for an additional charge- contact the artist to inquire.
We do our best to get it to you as soon as possible. Due to the custom nature of each piece of jewelry, usually depending on the order it can take from 1 to 11 days to complete the order before it is shipped. Please be aware that 14K gold versions as well as longer chain lengths can take an extra 3 business days in addition to the usual processing time.
*Processing times will increase closer to the holidays*
Email the artist at CaitMarchettiJewelry@gmail.com to inquire on current times or to request a faster processing time.
Cait Marchetti Jewelry products are made of glass and metal, and are NOT intended for children.
(Danger: they may chew on glass, glass may break, choking hazard, etc.) Please read the "Care and Maintenance" directions and warnings before use (under the About section).
All images are copyright protected, (c) 2016